HiQ Support
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Recent activity by HiQ Support-
Reviewing a CSAT Dispute
On the Dashboard, at the lower left-hand side, you will see a section called Disputes. All disputes (CSAT or QA) will appear when you expand this section. In this article, we detail how to review a...
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Reviewing a QA Dispute
On the Dashboard, at the lower left-hand side, you will see a section called Disputes. All disputes (CSAT or QA) will appear when you expand this section. In this article, we detail how to review a...
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Disputing a CSAT
When viewing a ticket in the Overview tab, you will have the opportunity to dispute a CSAT response.On the Overview tab, scroll until you find the CSAT Response and the CSAT Analysis.Click the Disp...
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