Use Cases

• The HiQ Agent Dashboard: Your Tool for Success
• Turning Customer Complaints into Loyalty with SuperSAT
• Improving Quality with HiLite and QA Scout
• Meeting Deadlines with Auto-Tagging and SLA Management
• Enhancing Efficiency with Auto-Responses
• Streamlining Ticket Management with HiLite's Routing
• New Hiring Coaching & Performance Monitoing