Skip to main content

HiQ Support

  • Total activity 184
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 89

Articles

Recent activity by HiQ Support Recent activity Votes
  • CSAT

    Overview HiQ’s CSAT model transforms passive survey data into proactive insights, enabling teams to understand what drives customer satisfaction and uncover hidden pain points in real time. By comb...

  • CSAT Responses

    On your Dashboard, there is a block called CSAT Summary. This block details several points of data: How many surveys were received Average CSAT rating Count and percentage of each CSAT star receiv...

  • QAScout FAQs

    Non-English Language Support We support other languages, but don't have it available as a self-service option. Drop us a note with the language you need!    Manual QA Rubrics QAScout is built to be...

  • HiLite FAQs

    Non-English Language Support We support other languages, but don't have it available as a self-service option. Drop us a note with the language you're looking for and the tags you'd want!    Call T...

  • Other CRMs - How to connect

    If you're on another CRM, there's a good chance that we can still get you hooked up! We'll just need a lil bit of assistance from our tech team.  You can click here to drop us a note, send us an em...